7c7c Terms and Conditions

These terms and conditions ("Agreement") form a legal agreement between the 7c7c platform and its users ("User" or "you"). By registering on 7c7c or using any of its services, you are considered to have agreed to all the terms of this agreement. If you do not agree with any part of these terms, please refrain from using our services.

Definitions and Terminology

The following terms used in this agreement have the meanings set out below:

Eligibility and Registration

2.1 Age Requirement

Registration and participation on the 7c7c platform is open only to users aged 21 and above. Use by minors is strictly prohibited. Providing false information about age will result in immediate account closure and any accumulated funds may be forfeited.

2.2 Registration Process

At the time of registration, users must meet the following requirements:

• Accurate and complete personal information must be provided.
• Only one account per person is permitted.
• A valid email address must be provided, which will be used for account communications.
• Passwords must be strong and kept confidential.

2.3 Prohibition on Multiple Accounts

Creating multiple accounts under the same name, from the same device, or using the same payment method is strictly prohibited. If this rule is violated, all associated accounts will be closed and funds may be forfeited.

Account Management

3.1 Account Security

You are solely responsible for maintaining the security of your account. Never share your login credentials (username and password) with any third party. If you believe your account is being used without authorization, contact our support team immediately.

3.2 KYC Verification

Before approving a withdrawal, 7c7c may request identity verification (KYC). Documents required for verification may include:

• A copy of your National ID (NID) or passport
• A recent bank statement or proof of payment method
• A document proving your address

Withdrawal processing may be suspended until KYC verification is complete.

3.3 Account Inactivity

An account may be considered inactive if there has been no login or transaction for 12 consecutive months. Contact the support team to reactivate an inactive account. A maintenance fee may apply to funds held in inactive accounts.

Deposits and Withdrawals

Transactions on the 7c7c platform can be made through the most widely used payment methods in Bangladesh. The table below outlines the key transaction details:

4.1 Deposit Terms

• The name on the payment method used for deposits must match the name registered on the account.
• Deposits made through third parties are strictly prohibited.
• Keep a reference number for each deposit transaction.

4.2 Withdrawal Terms

• KYC verification must be completed before a withdrawal can be made.
• Withdrawals can only be made via the same method used for the deposit (where applicable).
• In cases of suspicious activity, 7c7c reserves the right to suspend withdrawals and conduct an investigation.
• Winnings generated from bonus funds must meet the wagering requirements before withdrawal.

Bonuses and Promotions

5.1 Welcome Bonus

Newly registered users are eligible for a 100% bonus on their first deposit up to ৳10,000. The wagering requirement for this bonus is 20x. This means winnings from the bonus become withdrawable only after placing bets totalling 20 times the bonus amount.

5.2 General Bonus Terms

• Each bonus offer has a specific validity period; the bonus will be cancelled once it expires.
• Another bonus cannot be activated while one is already active (unless specifically stated otherwise).
• When using bonus funds to place bets, the contribution rate may vary by game.
• Bonuses can only be used alongside real-money bets.
• 7c7c reserves the right to cancel a bonus if abuse is suspected.

5.3 VIP Cashback Program

The 7c7c VIP program has four tiers. Weekly cashback applies at each tier:

• Bronze: Up to 0.4% weekly cashback
• Silver: Up to 0.8% weekly cashback
• Gold: Up to 1.1% weekly cashback
• Platinum: Up to 1.5% weekly cashback

Progression through VIP tiers is determined by the player's overall activity and loyalty to the platform. Cashback funds are subject to their own wagering requirements — full details are available on the promotions page.

Gameplay and Fairness

6.1 Random Number Generator (RNG)

All slots and electronic games on the 7c7c platform use a certified Random Number Generator (RNG) technology. This ensures that the outcome of every game is completely unbiased and unpredictable.

6.2 Game Rules

Each game has its own rules, which are displayed when the game loads. It is the user's responsibility to read the rules before starting a game. For live casino games, the live dealer's instructions apply.

6.3 Technical Errors

If a technical error or system malfunction produces an abnormal result, the affected bet may be considered void and the bet amount will be refunded. In such cases, 7c7c's decision is final.

6.4 Special Conditions for Sports Betting

Additional conditions apply for cricket (including BPL, T20 World Cup, IPL) and other sports betting:

• Pre-match bets cannot be changed after a match has started.
• If an event is abandoned or postponed, the bet amount for all unsettled bets will be refunded, excluding any bets already settled.
• In-play betting depends on market fluctuations and odds may change at any time.

Prohibited Activities

The following activities are strictly prohibited and may result in account cancellation:

Privacy & Data Protection

7c7c places the highest importance on the privacy of your personal information. The information we collect is used solely for providing services, verifying identity, and complying with applicable legal obligations.

8.1 Data Collection

We may collect the following types of information:

• Personal information provided at registration (name, date of birth, address, email)
• Transaction history and payment-related information
• Gaming activity and session logs
• Device information and IP address

8.2 Use of Information

• Account verification and security assurance
• Processing financial transactions
• Providing customer support
• Complying with applicable legal and regulatory obligations
• Responsible gaming monitoring

For more details, please read our Privacy Policy.

Responsible Gaming

7c7c believes that gaming is for entertainment only. We actively support our users in building healthy and responsible gaming habits.

9.1 Self-Regulation Tools

Users can make use of the following features:

• Deposit Limit Setting: Set a maximum daily, weekly, or monthly deposit limit.
• Session Time Limit: Automatic logout after playing for a set period of time.
• Temporary Break: Pause the account for a specified period.
• Self-Exclusion: Request a long-term account closure.

9.2 Minor Protection

Protecting minors is our highest priority. If there are children or teenagers in your home, please use parental control software on your device and keep your login credentials private.

To learn more about responsible gaming, visit our Responsible Gaming page.

Agreement Termination

10.1 Termination by User

You may request to close your account at any time by contacting our support team. Please ensure you withdraw any remaining valid funds before the account is closed.

10.2 Termination by 7c7c

7c7c reserves the right to close or suspend a user's account in the following circumstances:

• Violation of any clause of these terms and conditions
• Fraudulent or dishonest activity
• Providing false information
• Failure or refusal to complete KYC verification
• Directives from regulatory authorities

10.3 Effects of Termination

Even after termination of the agreement, Section 7 (Prohibited Activities), Section 11 (Limitation of Liability), and Section 12 (Dispute Resolution) will remain in effect.

Limitation of Liability

To the maximum extent permitted by law, 7c7c will not be liable for the following:

• Losses caused by internet disconnection or technical issues.
• Losses caused by faults in third-party software or services.
• Service disruptions due to force majeure events.
• Losses caused by the user's own negligence.
• Financial losses resulting from in-game losses.

Dispute Resolution

12.1 Complaint Process

If you have a dispute or complaint, please first contact us via our 24/7 live chat support or email. We will make every effort to resolve your issue as quickly as possible.

12.2 Formal Complaint

If the initial resolution is not satisfactory, you may submit a formal complaint. The deadline for a formal complaint is 30 days from the date of the incident.

12.3 Final Decision

In the case of technical disputes, 7c7c's log data and system records will be considered the final evidence. In any dispute, the decision of the 7c7c authority will be considered final.

12.4 Contact

Please contact our support team for any complaints or inquiries:

• Live Chat: 24/7 support in Bengali
• Email: [email protected]