7c7c Privacy Policy
Your personal information is completely safe with us. This policy describes in detail how 7c7c collects, uses, and protects your data.
01 Introduction and Scope
7c7c (https://7c7c.cam) is a trusted online casino and betting platform for users in Bangladesh. This Privacy Policy ("Policy") explains what personal information we collect when you visit our website, register an account, use our services, or contact us, how we use that information, and how we keep it secure.
By using this platform, you are considered to have accepted the terms of this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our services.
7c7c is a platform operated exclusively for individuals aged 21 and above. We do not knowingly collect any information from minors. If we become aware that information from a minor has been collected, we will delete it immediately.
02 Information We Collect
7c7c collects certain information to provide you with a proper service. The information collected falls into two main categories:
2.1 Information Collected Directly from You
- Full name and username
- Email address
- Date of birth (for age verification)
- Mobile number
- Identity verification documents (National ID, passport, or birth certificate — as part of the KYC process)
- Payment information: relevant details for bKash, Nagad, Rocket, Upay, or bank accounts
- Any feedback or support messages you provide
2.2 Information Collected Automatically
- IP address and device information
- Browser type and version
- Operating system information
- Pages visited, session duration, and click patterns
- Information obtained through cookies and similar tracking technologies
- Login and logout times and activity history
- Transaction history — deposits, withdrawals, and betting activity
03 Purpose of Using Your Information
7c7c uses your personal information only for the following legitimate purposes:
3.1 Account and Service Management
- Creating and completing account verification
- Confirming your identity and verifying your age
- Processing deposits, withdrawals, and other financial transactions
- Providing bonuses, rewards, and VIP benefits
- Managing customer support
3.2 Security and Compliance
- Detecting and preventing fraud, manipulation, and unauthorized activity
- Complying with Anti-Money Laundering (AML) regulations
- Enforcing our terms and conditions
- Supporting the implementation of responsible gaming policies
3.3 Service Improvement and Communication
- Analyzing user behavior to improve the platform experience
- Diagnosing and resolving technical issues
- Sending important updates, service changes, or security alerts
- Sending promotional offers and personalized communications based on your consent
04 Cookies and Tracking Technologies
7c7c uses cookies and similar technologies on its website. Cookies are small text files stored on your device that help us operate our services.
Types of cookies we use:
- Essential Cookies: Required to maintain login sessions and ensure core site functionality. These cannot be disabled.
- Functional Cookies: Help remember your preferences and settings.
- Analytics Cookies: Analyze user behavior to help improve the platform.
- Security Cookies: Used to detect fraud and keep your account secure.
You can manage cookies through your browser settings. Please note that disabling cookies may limit some functionality of the platform.
05 Sharing Information with Third Parties
7c7c does not sell your personal information to any third party. However, information may be shared in the following limited circumstances:
5.1 Service Provider Partners
Minimum necessary information may be shared with trusted third parties for purposes such as payment processing, identity verification, and technical support. These partners are contractually bound to keep your information confidential and may not use it for their own purposes.
5.2 Legal Obligations
We have a legal obligation to provide necessary information to authorities as part of government directives, court orders, or lawful investigations. In such cases, we provide only the information legally required.
5.3 Business Transfers
In the event of a company merger, acquisition, or asset transfer, user information may be transferred. In such circumstances, the new entity will be bound to follow this same privacy policy.
06 Data Security Measures
7c7c adopts industry-standard technical and administrative measures to protect your personal information. Our security framework includes:
- SSL Encryption: All data transmissions are secured through TLS/SSL encryption.
- Encrypted Storage: Sensitive data is stored in encrypted format.
- Access Controls: Strict role-based access controls; only authorized personnel can view your information.
- Regular Audits: Regular system audits are conducted to identify security vulnerabilities.
- Firewalls and Intrusion Detection Systems: Active measures to prevent unauthorized access and cyberattacks.
- Staff Training: All relevant staff receive regular training on privacy and security.
While we strive to ensure the highest standard of protection, 100% security on the internet cannot be guaranteed. If you notice any suspicious activity, please notify our support team immediately.
07 Your Rights and Controls
As a user of 7c7c, you have the following rights over your own data:
7.1 Right to Access
You have the right to know what information we hold about you. Upon request, we can provide you with a copy of your stored information.
7.2 Right to Correction
If there is any inaccuracy or incompleteness in your information, you can contact us to have it corrected.
7.3 Right to Deletion
In certain circumstances, you may request the deletion of your account and associated personal information. However, we may have a legal obligation to retain some information for a specified period based on legal, regulatory, or legitimate interests.
7.4 Right to Object to Processing
You have the right to opt out of marketing communications or optional analytics activities. You can contact our support team at any time to unsubscribe from promotional communications.
7.5 Data Portability
In certain cases, you may request your data in a structured, commonly used format.
08 Data Retention Period
7c7c retains your personal information only for as long as necessary. When determining retention periods, we consider the following:
- Account activity period — we retain your information for as long as your account is active.
- Financial transaction records — retained for a specified period in accordance with legal and regulatory requirements.
- Identity verification documents — may be retained as directed by regulations even after account closure.
- Support communication history — retained for a limited period for dispute resolution and service quality improvement.
Once an account closure request has been processed, information no longer needed beyond legal obligations will be deleted or anonymized within a reasonable time.
09 Protection of Minors
7c7c provides services only to individuals aged 21 and above. We do not knowingly collect any personal information from minors.
We carry out an age verification process at the time of account registration. If we learn that information from a person under 18 has been stored in our system, we will close that account immediately and delete the related information.
If you believe someone you know is using this platform unlawfully, please notify us at [email protected].
10 Policy Changes and Updates
7c7c may update this privacy policy from time to time. When changes or updates occur, we will take the following steps:
- The "Last Updated" date at the top of the page will be changed.
- For significant changes, a notification will be sent to the registered email address.
- Continued use of the platform after changes will be considered as acceptance of the new policy.
We recommend that you visit this page regularly to stay informed of any changes.
11 Contact and Complaints
If you have any questions, concerns, or complaints about this privacy policy, please contact us. Our privacy team will try to resolve your request as quickly as possible.
- Email: [email protected]
- Live Chat: Support available 24/7 in Bengali
- Response Time: Typically within 24 hours (BST, UTC+6)
Related Information
Learn more about our policies
Read our terms and conditions, responsible gaming guidelines, and FAQ to learn more about our platform.